Frequently Asked Questions

Call us on 0431 971 395 for immediate or advance bookings. We also accept bookings via email at info@maxicabsbrisbane.com.au. For airport pickups, we recommend booking at least 12 hours in advance. Same-day bookings are available subject to vehicle availability.

Yes, we accept same-day bookings subject to vehicle availability. Call 0431 971 395 directly for the fastest response. We operate 24 hours a day, seven days a week, including public holidays.

We do not require a deposit for standard bookings. Payment is made at the end of the trip using the metered fare. For long-distance or charter bookings, we may ask for a pre-arrangement. Call us to discuss.

Yes. We offer recurring bookings for FIFO workers, medical appointments, school transport, and retirement village runs. Call 0431 971 395 to set up a regular booking schedule. We will assign the same driver where possible for consistency.

All fares are calculated on government-regulated Queensland Government taxi meters. The base fare is $3.60, then $2.19 per kilometre. There is a $3.50 surcharge for pickups from Brisbane Airport (BNE). There are no surge pricing or dynamic pricing fees.

A $3.50 airport surcharge applies for pickups from Brisbane Airport. This is a government-regulated fee applied to all taxis and maxi taxis departing from BNE terminals. It does not apply to airport drop-offs.

A late-night tariff applies between midnight and 5am, in line with Queensland Government taxi regulations. The per-kilometre rate increases to $2.61 during these hours. This applies to all taxi operators in Queensland.

Yes. All our vehicles accept Visa, Mastercard, and EFTPOS payments. There is no surcharge for card payments. Cash is also accepted.

We can provide an estimate based on the distance from your suburb to your destination. Call 0431 971 395 for an estimated fare. The final fare is always the government-metered amount, which may differ slightly from the estimate depending on traffic and exact route.

We operate six vehicle sizes: 5-seater (standard maxi taxi), 7-seater, 8-seater maxi taxi, 10-seater maxi taxi, 12-seater maxi taxi, and 13-seater minibus. Vehicle availability may vary. Call 0431 971 395 to confirm the vehicle you need is available for your date and time.

Luggage capacity depends on the vehicle. Our 8, 10, 12, and 13-seater vehicles have large rear luggage areas suitable for airport-sized suitcases. For 13 passengers with a full load of luggage, the 13-seater minibus is the best choice. Call us to confirm based on your group and luggage situation.

Yes. Our largest vehicle is a 13-seater minibus, which carries up to 12 passengers plus the driver. This is a single vehicle, not a coach. For groups larger than 12, we recommend splitting into two vehicles.

Yes. We service both the Domestic Terminal (T2) and International Terminal (T1) at Brisbane Airport. We monitor flight arrivals for incoming passengers and wait for up to 45 minutes past your scheduled landing before any additional waiting fees apply.

Yes. We collect from the International Terminal (T1) at Brisbane Airport. For arrivals, we wait in the designated taxi rank area after your flight lands. The $3.50 airport surcharge applies for all BNE terminal pickups.

Yes. We service Gold Coast Airport (OOL) at Coolangatta. The distance from Brisbane is approximately 95km, typically a 1 hour 25 minute drive. Call 0431 971 395 for a fare estimate for your specific pickup suburb.

For Brisbane Airport transfers, we recommend booking at least 12 hours in advance, and 24 hours in advance for early morning departures (before 6am). We monitor flight schedules and will contact you if there are any delays on our end.

Yes. We have a wheelchair-accessible vehicle in our fleet. It accommodates a wheelchair user and up to 4 accompanying passengers. The same vehicle also has a baby seat available, so families with both needs can travel together. Book by calling 0431 971 395 and specifying your requirements.

Yes. We have a baby seat available on request. It fits our wheelchair-accessible vehicle so it can be combined with accessibility needs. Mention the baby seat requirement when booking so we can confirm it is fitted before your pickup.

Yes. We provide medical transport to and from hospitals and specialist clinics across Brisbane. We work with patients and carers from all Brisbane suburbs. Our wheelchair-accessible vehicle is available for patients who need it. Call 0431 971 395 to book.

We service 150+ suburbs across greater Brisbane, Logan, Moreton Bay, Ipswich, and Redlands. Our base is in Brisbane, QLD 4034, which gives us fast access to the airport corridor and northern suburbs. We also service long-distance routes to the Gold Coast, Sunshine Coast, and regional Queensland.

Yes. We service the Sunshine Coast, including Mooloolaba, Maroochydore, Caloundra, and Noosa. The distance from Brisbane is approximately 115km to Mooloolaba. Advance booking is required for Sunshine Coast transfers.

Yes. Gold Coast is one of our most popular long-distance routes. The trip from central Brisbane to Surfers Paradise is approximately 85km, about 1 hour 15 minutes. We cover all Gold Coast suburbs including Surfers Paradise, Broadbeach, and the theme park precinct.

Maxi Cabs Brisbane has been operating since 2007, giving us 18+ years of experience in Brisbane group transport. Our base is at 92 Groth Road, Brisbane QLD 4034.

Yes. All our drivers hold current Queensland taxi driver accreditations and have passed background and knowledge checks as required by Queensland Transport and Main Roads. Our vehicles are also licensed and inspected in line with Queensland taxi regulations.

Yes. We operate 24 hours a day, 365 days a year, including all Queensland public holidays. A public holiday surcharge applies on specified dates in line with Queensland Government taxi regulations.